Seller Guide

List it. Pack it.
Get paid.

Seven quests between your shelf and your buyer's doorstep. Check them off as you go — real sellers, no fluff.

0 of 7 quests complete0 / 100 XP
Quest 1+10 XP

Get your first casting on the shelf

Head to your dashboard and hit + Add Listing. You'll need clean photos (natural light, no glare on that window box), the car's name, brand, price, stock count, condition, and series.

Collectors here read descriptions closely — mention casting quality, wheel type, and box condition. A rough box or a window-box ding is not a dealbreaker, it's just information. Hiding it is what gets you a return request.

Pro tipListings with 4+ clear photos and an honest condition note consistently rank higher in search — that's not a rumor, it's literally part of how the algorithm scores you.
Quest 2+15 XP

An order lands in your inbox

When someone buys, the order shows up in your dashboard as Pending. You get a window to hit Accept Order or Reject Order.

Only reject if you genuinely can't fulfil it — out of stock, damaged in storage, whatever. Every reject needs a reason, and buyers see it. Ghosting an order is the fastest way to tank your seller score.

Pro tipAccepting fast matters more than you'd think. A buyer staring at "Pending" for two days starts imagining the worst.
Quest 3+20 XP

Pack it like the box matters — because it does

This is a collector platform. Box condition is half the value of the piece to a lot of buyers, so treat packing as part of the product, not an afterthought.

  • Keep the casting in its original blister or window box.
  • Wrap the boxed car in bubble wrap — enough that it can't shift, not so much you can't tell what's inside.
  • Use a shipping box noticeably bigger than the window box, and fill the gaps. A car that rattles is a car that arrives with a crushed corner.
  • Corners and window flaps take the most damage in transit — give those extra padding specifically.
Pro tipA car in mint packaging is a 5-star review waiting to happen. A dented window box is a refund request waiting to happen. Same casting, wildly different outcome.
Quest 4+15 XP

Print the label, stick it down properly

Once you've accepted the order, open it up from the order tracking page and hit Print Label— it's auto-generated through Shipway, no manual paperwork needed.

Print it, trim it if there's excess paper, and stick it flat on the box's largest face — no folds or wrinkles over the barcode, or the pickup agent's scanner will hate you for it.

Pro tipTape over the label edges (not over the barcode itself) so it survives handling — labels that peel off mid-transit are how packages go missing.
Quest 5+10 XP

Flip it to "packed"

Back in your dashboard, mark the order as packed. This tells Sarthe (and the buyer) the box is sealed, labeled, and sitting by your door ready to go.

Quest 6+15 XP

Stay reachable for the pickup

Shipway works with courier partners like Delhivery to actually pick up your package. There's no fixed time slot — you might get a call, a WhatsApp message, or both, and it can come with little warning.

Keep your phone on you once an order's packed. When they reach out, hand over the box as-is — no last-minute re-taping, the label needs to stay exactly as printed.

Pro tipIf a pickup gets missed or delayed, it's almost always a reachability issue, not a Shipway issue. Answer unknown numbers for a day or two after you mark packed.
Quest 7+15 XP

Get paid

Once the buyer confirms delivery (or the return window closes quietly), the order moves to Delivered and the payout unlocks. Head to your dashboard, enter your UPI ID, and claim it — it lands in 1-2 business days.

Ready to open shop?

Get your first listing up and start your first quest right now.

List Your First Car